Chin up

• 2 for £7 or 4 for £12 on all greeting cards
• Any card and gift for £15 (includes all mugs, notebooks and candles)
• 2 for £22 on all mugs and notebooks / 2 for £25 on all candles

All products are made to order. Cards are processed the next working day. Mugs, candles and notebooks within 1-3 working days and clothing is 5 working days.

Once processed, items as shipped as follows:

Card only orders are Royal Mail first class which is 1-3 working days, with ith 91% of orders arriving the next day (Mon-Sat). 

Then everything else is either Tracked 48 (2-3 working days) or you can upgrade to Tracked 24 (which is the next working day).

EU countires, USA, Australia, Canada and New Zeland.

All products are made to order. Cards are processed the next working day. Cups, candles and notebooks within 1-3 working days and clothing is 5 working days.

Once processed, items as shipped as follows.

Europe & Ireland - we use Royal Mail International which is approximately 7-10 working days. We send cards untracked and all other items tracked. Please note we can ship a maximum of 3 of our larger items per international order. Larger items include mugs and candles. 

USA, Australia, Canada and New Zeland - we use Royal Mail International which is approximately 12-15 working days. We send cards untracked and all other items tracked. Please note we can ship a maximum of 3 of our larger items per international order. Larger items include mugs and candles.

If you need items sooner than above, please don't order as we don't want to let you down. 

CUSTOMS AND TAXES: unless you are an EU country, you will be responsible for any customs charges once goods arrive in your country. There shouldn't be any charges to Australia, New Zeland or USA. However, Canada does have charges if your order exceeds 20CAD inclduing shipping. If goods are being shipped to an EU country tax will be collected at checkout :) 

We're a small family business and we’re obsessed with getting everything perfect for you! If you have any questions about a product or an existing order, you can contact us here and we’ll get back to you the next working day.

If you want to make a small change to a design, just reply to your email order confirmation and we’re usually able to sort that for you too 😊

All of our items are made with to order with care and love. We want to bring you joy and quality is extremely important to us. This is why we have a 100% quality guarantee on all of our products. If any item is damaged in transit or does not meet your expectations. we promise to replace your order at no cost to you.